Lyn's Reborn World

Privacy Policy

Privacy Policy (Lyn’s Reborn World)

Effective Date: [Insert Date]
Contact Email: [email protected]

Lyn’s Reborn World (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, shop in our online store, or join our members club.

1. What Information We Collect

We may collect the following types of personal information:

Information you provide to us

  • Name

  • Email address

  • Phone number (if provided)

  • Billing and shipping address (street, city, postcode, country)

  • Order details and purchase history

  • Any messages you send via contact forms or email

Payment information

  • Payments are processed securely through third-party payment providers. We do not store your full card details (e.g., Visa/MasterCard numbers) on our servers.

Information collected automatically

  • IP address

  • Browser type and device information

  • Pages viewed and actions taken on our website

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support and respond to enquiries

  • Manage your account or members club subscription (if applicable)

  • Send order confirmations, shipping updates, and important service messages

  • Improve our website, products, and user experience

  • Send marketing emails (only where you have opted in, and you can unsubscribe anytime)

  • Help prevent fraud and keep our website secure

  • Meet legal and regulatory requirements

3. Members Club and Marketing

If you join our members club or subscribe to our emails, we may send updates about:

  • New reborn kits and supplies

  • Product restocks and special offers

  • Tips, ideas, and reborning-related information

You can unsubscribe at any time by using the “unsubscribe” link in our emails or by contacting us at [email protected].

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep the website functioning correctly

  • Remember your preferences

  • Analyse website traffic and usage to improve performance

You can disable cookies in your browser settings, but some parts of the website may not work properly if you do.

5. When We Share Your Information

We may share your personal information only when necessary, including with:

  • Shipping and delivery providers (to deliver your order)

  • Payment processors (to process transactions securely)

  • Website hosting, analytics, and technical service providers (to operate and improve the site)

  • Legal or regulatory authorities if required by law

We do not sell your personal information.

6. International Data Transfers

Some of our service providers may store or process data outside Australia. When this happens, we take reasonable steps to ensure your information is protected in line with this Privacy Policy.

7. How We Protect Your Information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. These steps may include:

  • Secure payment processing through trusted providers

  • Access controls and security measures for our systems

However, no method of online transmission or storage is 100% secure.

8. Data Retention

We keep personal information only for as long as needed to:

  • Provide services and fulfil orders

  • Maintain business records

  • Meet legal, tax, and regulatory obligations
    When information is no longer required, we take reasonable steps to securely delete or de-identify it.

9. Access and Correction

You may request access to personal information we hold about you, and request corrections if you believe it is inaccurate, outdated, incomplete, irrelevant, or misleading. To request this, email [email protected].

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We recommend reviewing their privacy policies before providing personal information.

11. Children’s Privacy

Our website and store are not intended for children under 13. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be published on this page with a revised effective date.

13. Contact Us

If you have questions, requests, or complaints about this Privacy Policy or how we handle your personal information, contact us at:
Email: [email protected]